Sprinter warns of a serious security incident that affects its customers and requires urgent bank accounts

Francesc Casabella, the new CEO of Sprinter Sports Stores, has sent an e -mail to customers who warn a serious security incident that the personal information of numerous people may compromise and has asked to do special care in Cybethafa attempts that can be produced and assessed by bank accounts to detect.

This is the letter that the person responsible for JD Group stores stores:

«We want to inform you that we have undergone a cyber security incident and that we want to apologize for the possible inconvenience you have experienced.

We have conducted exhaustive research with cyber security specialists to understand the facts, to contain the incident and to protect the systems.

What information is exposed?

The investigation, which remains in progress, shows that between the information that has been dedicated to systems, that include accounts and orders from customers, which may have access to an unauthorized third party.

As investigated to date, we can only have an orientation about the type of orders and information that can be affected. This is the information that can be affected, which you can fully or partially influence:

– Customer number

– full name

– shipping and/or billing address

– E -Mail

– telephone

– DNI/NIF

– Date of birth

Keep in mind that we will not store the numbering of your bank card or the password of your account.

For us, the security of your data is a priority and that is why we continue to follow the situation. We feel enormously what happened. “

What can you do to protect yourself? Look at your account

Sprinter explains that «we have already reported this fact to the police and the competent authorities. As a precautionary measure, we recommend that you remain Attent and attentive for fraud attempts and before an e -mail, call or suspected SMS message. Also avoid on the left in e -mails or suspicious SMS reports ».

Moreover, it also recommends that you periodically change “your password in Sprintersports.com” and start a very important notification: “Although we do not keep all your payment information in our systems, we recommend paying attention to a suspicious movement in your accounts and communicating to your banking tentity if you detect suspicious activities.”

Sprinter has engaged an information channel via e -mail ([email protected]) for those who want “more information about what happened”.