Internet drop in Spain: what happened | The cut of an optical fiber line leaves thousands of jazztel, vodafone or yoigo

If you are a user of Orange, Vodafone, Jazztel, Simyo, Lowi, Yoigo or Masmovil You will probably have noticed a failure of internet connection on your mobile or on your regular network, as well as problems to call for about 4 hours. According to Down detector, a digital platform that offers internet users in real time about the status of websites and services and the problems that are possible from 9 a.m., incidents and complaints of users have started to be recorded by a generalized fall that sends messages and the general use of the internet, as well as cable and the wireless network.

Although Downector initially reported the warning of users’ complaints that the incidence had affected MovistarFrom the telephone operator that they refused had any kind of incidence.

According to the incident card published by Down detector, most problems are registered in cities such as Almería, Murcia, Cartagena and AlicanteThat is the area on which the cable has served, but incidents have also been informed with users of Madrid, Barcelona, ​​Granada or Valencia. Users report it informed Problems to call and errors in the 4G or H+ connectionThat “falls continuously.”

Jazztel reported early in the morning that he had discovered a generalized incidence with our service. Our technicians work to solve it as soon as possible » Cut from a fiber optic line In Endesa and Adif Operations In the field of Almería and MurciaWhat caused a decrease in the services of the operators.

Customers have reported the failures and some of the affected companies, who have tried to calm the nerves that many of them have caused the lack of service, communicated before 14 hours that the service had been restored.