Wednesday, February 15, 2017, 10:10 AM
Travel agencies have a problem: chatbots can sell airline tickets in less than three minutes. It is only necessary to open WhatsApp, Telegram or Facebook Messenger and to write “Hello”.
From there, the system will offer a certain template to complete the preferences of the traveler: information from the city of origin and destination for return flights, passengers, dates, hours, etc.
With this information, De Bot de Corrayvuela offers the optimum route. If the customer is interested, the reservation is made with a simple “OK” and the user receives a link to make the payment safely.
From Correyvuela they are overwhelming about the future of this new technology: “The bots (or chatbots) will replace the apps. Users are happy to give the simple things and the future tends to simplify.” Currently, the Spanish startup is successfully making commercial transactions on an omnichannel manner and has reached more than 15,000 users in just one month.
In addition, they finish the details of the first version of the English bone, optimizing the bone -for -human interaction through their user interface that is adapted to the different platforms and work on the use of the data obtained for searches to offer even better results and services to the application of big data techniques. “Today we offer flights, but tomorrow we will accompany the user during his journey,” says Juan Prim, CEO CO founder of Correyvuela.
